Frame X is a high quality, pre-made picture frame, handcrafted in the UK from premium, sustainable materials. It’s designed to preserve your photos or artwork without the long wait or expense of custom framing.

All frames use sustainably sourced wood from FSC suppliers, archival grade mounts, rigid MDF backboards and 2mm glass.

Many of our frames are crafted using hand-finishing techniques or specialist production processes that create a more natural, textured appearance. As a result, no two frames are ever exactly the same. Variations can occur in areas such as colour tone, wood grain visibility, distressing, and surface texture. Some frames may appear slightly more weathered, brushed, or textured than others — this is completely normal and part of the design.

Our product images are intended as a guide, but due to the nature of these finishes, we cannot guarantee an exact match to the image shown or to previous orders. These subtle differences are what give our frames their distinctive rustic, shabby chic, and handcrafted character, making each piece unique.

Absolutely. Each piece is handcrafted with precision and care using premium materials. We're confident in the quality of our products and include a 12 month warranty covering any manufacturing defects. If you experience any issues, our team will be happy to help.

Some image files, particularly RAW formats or very large files, may not upload correctly through our website. If you run into this issue, don't worry. Simply change your phone camera settings, convert your image to a standard format such as JPEG or PNG and try again. If you're still unsure, or would prefer us to handle it for you, please get in touch and we'll be happy to help. You can send your image directly to us and we'll take care of the rest.

Frame X frames are pre-made in the UK and delivered within 2-5 business days.

Yes - Frame X can be shipped worldwide. International delivery times and rates may vary depending on destination. One of our team will be in touch to arrange.

If you're not satisfied with your purchase, you can return it within 30 days for a refund or exchange.

We take great care in packaging to protect your frame during transit, but in the rare cases damage can occur. If your item arrives with damaged glass, please contact us within 30 days of delivery with a photo of the image and we'll arrange a glass replacement. After this period, replacement glass can still be provided, but a small charge will apply.

Manufactured in the UK. Every Frame X picture frame is handmade in by us in Stone, Staffordshire, England. That includes the printing. Nothing is subcontracted or sent out. We’re in full control.

Frame X uses sustainably sourced wood, archival-grade mounts, rigid foam board, MDF backing board, 2mm glass - all to keep your photos and artwork safe and secure.

Frame X combines artisan craftsmanship, sustainable sourcing, and timeless design. Each frame is handmade in the UK using eco-friendly materials, giving you the quality of a bespoke frame with the convenience of a ready-made option. Not only that, should you want to use our printing option, your frame will arrive with your image already applied.

Absolutely! While not all of our picture frames are FSC-certified, we’re committed to sustainability and work closely with responsible suppliers. Many of our ranges feature FSC-certified wood, and we continue to source those woods. We also use real glass and low-impact finishes, and our packaging is fully recyclable — making our frames a great choice for eco-conscious customers who care about both style and sustainability.

With proper care, your Frame X picture frame is designed to last for decades. Each frame is built to museum-grade standards to protect your cherished photos and artwork.

Frame X uses 2mm - AR70, a UV protected, crystal-clear glass. We use this as standard for the best quality in the market, clarity and preservation from sunlight or dust. We don’t use plastics.

Sure can. Each Frame X picture frame includes a secure hanging system for both portrait and landscape orientations.

Yes. Frame X has a strut which can be display on your desk landscape or portrait.

Yes. All Frame X frames include two individual precision-cuts (6x4 and 7x5 openings). Snow White in colour with a delicate texture, its acid-free also and designed to enhance presentation and protect your photo or print.

If you already have photos to insert, simply remove the back panel using the flexible tabs and the Frame X Pick, place your image behind the mount, and secure it in place with some tape — no tools required.

General care tips include:

Dusting - Use a soft, dry cloth or microfibre cloth to gently remove
dust from the framer and glass. Avoid using abrasive that could scratch the
frame or glass surface.  

Cleaning Glass - Clean the glass with a non-ammonia based glass cleaner.
Always spray the cleaner onto the soft cloth rather than directly onto the
glass to prevent liquid from seeping into the frame edges. 

Avoid Direct Sunlight - Prolonged exposure to direct sunlight may cause
fading or discolouration of the frame finish artwork or photograph inside.
Position frames in areas with indirect light for optimal preservation or rotate the frame now and again.

Absolutely. Frame X is built to professional standards, making it ideal for photography, limited-edition prints, and even original artworks.